Your Restaurant Profile Setup Checklist: What You Need Before You Go Live
This is the part people try to skip — and then wonder why going live takes forever.
Setup is not “paperwork for paperwork’s sake”. It protects you, it protects customers, and it prevents that awkward situation where you’re ready to sell… but your details aren’t ready to be paid.
Step 2: Register your restaurant (the essentials):
Here’s what you want ready in a single folder before you start:
– Business ID / Tax documentation
– Logo
– Banking information
– Proof of address
That’s the baseline. If you have it ready, onboarding is smoother and faster.
Why this matters (in plain language):
Banking info = you get paid properly:
No guessing. No delays. No “we’ll sort it later”. Later becomes never.
Proof of address = trust and verification:
It’s basic compliance. It also prevents fraud and keeps platforms and customers protected.
Logo = you look like a real business online:
Online ordering is visual. If your profile looks like it was built in a rush, customers treat it like a risk.
Your online profile is your “front counter” now:
When customers order online, they don’t see your shop vibe. They see:
– your name,
– your logo,
– your menu,
– and your reliability.
If the profile is clean, customers trust you faster. If it’s messy, they bounce.
The “don’t embarrass yourself” quick checks:
Before you go live, confirm:
– Your store name is consistent everywhere (signage, social, online).
– Your phone number and address are correct.
– Your operating hours are accurate (nothing annoys customers like “open” when you’re closed).
– You have a real person responsible for checking incoming orders.
Who should own this internally?
Assign one person (even if it’s the owner) to be responsible for:
– onboarding info,
– menu updates,
– order device/tablet readiness,
– and daily order acceptance.
Delivery fails when “everyone” is responsible. Because then nobody is.
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## FAQs (for your accordion):
### What documents do I need to start online ordering and delivery?
Typically: business/tax documentation, a logo, banking information, and proof of address.
### Why do I need a logo?
Because customers order with their eyes first. A clear logo improves trust and makes your business look established online.
### What’s the most common onboarding delay?
Missing or incorrect business/banking details, or inconsistent store information like address and contact numbers.
### Can I change my hours or details later?
Yes — but get it correct before go-live. Incorrect hours and contact details create bad reviews fast.
### What documents do I need to start online ordering and delivery?
Typically: business/tax documentation, a logo, banking information, and proof of address.
### Why do I need a logo?
Because customers order with their eyes first. A clear logo improves trust and makes your business look established online.
### What’s the most common onboarding delay?
Missing or incorrect business/banking details, or inconsistent store information like address and contact numbers.
### Can I change my hours or details later?
Yes — but get it correct before go-live. Incorrect hours and contact details create bad reviews fast.